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Field Service Technician

2018-05-24 USD 100 1000000 Contract 2018-06-23
  • Profession:

    TPGS
  • Specialty:

    Systems
  • 321 Main St.

    City:

    Fort Bragg
TPGS
https://tpgsfed.com/wp-content/themes/tgps_theme/assets/images/logo.png
5810 Coral Ridge Drive, Suite 250 Coral Springs FL 33076 USA
customer support [+954-656-8600] HQ@tpgsfed.com
  • Status:

    Open
  • Term:

    Contract
  • Job Id:

    58671

Description


TPGS has some of the most sought after government contracting positions available. As a reputable company in the IT and defense contracting space, you can trust us to place you in the right position. We currently have an opportunity for a Field Service Technician in Fort Bragg, NC.

Title: Field Service Technician

Location: Fort Bragg, NC

DUTIES AND RESPONSIBILITIES

o Provide Tier I and II support at remote field and garrison sites
o Perform server and desktop installation, basic cabling
o Perform systems administration of desktop and server systems connected to local and wide area networks
o Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area system administration related functions
o Be capable of running an entire remote site by themselves with demanding customers in austere or garrison locations
o Maintain and load cryptographic devices and keys
o Perform troubleshooting, maintenance, and repair on many types of hardware and software

Skills and Tasks: 

  • Researches and evaluates new concepts and processes to improve performance. Analyzes cross-functional problem sets, identifies root causes and resolves issues. Assists more junior level technicians, specialists, and managers in their activities. Can perform all tasks of lower level technicians, specialists, and/or managers.
  • Leadership/Management: Works individually, actively participates on integrated teams, and leads multiple tasks, projects or teams. Oversees and monitors performance, and when required, takes steps to resolve issues.
  • Guidance: Directs multiple teams through to project completion. Provides guidance and direction to lower level technicians, specialists, and managers.
  • Training and Certifications: DoD 8570 compliance or information assurance certification commensurate with technical objectives and services required within the task order. Applicable software or hardware training and certifications commensurate with the technical objectives, services required, and IT environment specified within the task order.
  • Capabilities and additional Requirements: Apply Standard Characteristics of Labor Category Capability Levels.
Education and Experience:
  • HS/GED + 10 years
  • Associates Degree + 8 years
  • Bachelor's Degree + 6 years
  • Master's Degree + 4 years
  • PhD + 2 years

 

Clearance must be current and active. We cannot sponsor new clearances for this role.

 

COMPENSATION/BENEFITS

Our benefits package includes:

  • Comprehensive Medical Benefits
  • Competitive Pay
  • 401(k) Retirement Plan
  • Training/Tuition
  • Paid Time Off (PTO)
  • Team Lunches
  • Leadership Incentives 


WHO WE ARE

TPGS is a mission-oriented defense contracting firm with extensive experience in the intelligence community as well as with federal agencies and the Department of Defense. TPGS provides expertise in information technology, intelligence, cyber security, training and instruction, software engineering/application development, management support and more. We understand and value the unique needs of our government clients and industry partners, as well as the importance of completing projects on time and we work hard to not only meet, but exceed expectations. Our world-class culture operates with an unparalleled sense of urgency and continuously encourages and promotes individual and team success. No matter the project, our capability can be summarized by our motto: Rapid Response. Proven Talent. Exceptional Service. 

TPGS is an equal opportunity employer.

 

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